ORDERING

What credit cards do you accept?
We accept all major credit cards including Visa, Mastercard, American Express. 

Do you accept PayPal?
Yes, we accept PayPal payments.

Is your site secure?
Yes, the whole site runs with an SSL certificate issued by Trustwave using 256-bit (2048 bit-key) encryption.

Will you ship bicycles anywhere across Australia after I purchase online?

Due to the weight of bicycles and the packing requirement these orders will incur additional charges to be covered by the purchaser. Additionally, not all bikes are available for shipping outside NSW due to brand dealer agreements. Please call the store for any specific enquiries to see if we can help. contact us

The product I want is out of stock, when will it be back?
We work closely with our suppliers to carry stock from some of the worlds best brands, if you see an item out of stock please contact us and we'll try our best to get it for you. 

Where is Sticky Bottle located?
11 Mitchell Road, Brookvale, 2100 NSW - Directions

Can I change/cancel my order?
This would depend on the time and day. Please note it is sometimes too late to change/cancel an order because everything is picked almost immediately to meet our delivery times. 

We can sometimes help customers with changes during the week (business hours: Monday – Friday 10–6pm, Saturday 10–2pm). Though we cannot guarantee that orders can be amended 

What is your privacy policy? 
See our Privacy page to read about what data we collect and what we do with it.

Which brands do you stock?

We always add more brands to our store to keep it as interesting for our customers as possible. We are their exclusive partners for the Sydney Northern Beaches and currently stock Rapha, MAAP,  Allied, Curve and many more which can be found here.

Is Sticky Bottle the new Rapha Sydney clubhouse?

We like to think of Sticky Bottle as the Rapha hub of the northern beaches in Sydney. We carry most items you can find on the Rapha website in various sizes. Additionally, we order from the Rapha Hong Kong warehouse twice per week, allowing our customers to try on the item before making the decision to purchase. As partner cafe, we honour the global RCC membership at our in-shop cafe Coffee Supreme, all RCC members receive a complimentary coffee per visit upon showing their membership in the RCC app.

Is Sticky Bottle the official MAAP Sydney store?

MAAP has various dealers across Australia. But we are the exclusive MAAP Sydney stockist for the northern beaches. We carry most items you can find on the MAAP website in various sizes. Additionally, we order from the MAAP warehouse weekly, allowing our customers to try on the item before making the decision to purchase. Make sure you sign up to our newsletter to find out about the latest MAAP in the Field Sydney rides!

E-Bike usage statement

Before using this vehicle, check the applicable local laws relating to your intended use of the vehicle on roads and road related areas.